Testimonials

At the suggestion of several members of nextdoor.com, I turned to Lee Berg at ComputerHelp, LLC for help with a software problem. At first it appeared to be an easy fix but turned out to be a unique problem she hadn’t run into before. Working remotely, Lee was relentless in finding a solution to the problem and resolved the issue. I highly recommend Lee; the cost was more than fair and she’s great to work with – she even helped me set up a new phone.

Rich Boardman
Wyndmoor, PA

 

Over lunch one day many years ago a friend who lives at Meadowood at Worcester told me about Lee. I called her as soon as I got home. She has been helping me out ever since.

I call her the “Queen of multitasking”!!! She never just fixes one thing. As she sits at my computer and educates me, she is doing a few things on my computer at the same time. Talk about getting your money’s worth! I feel that if someone else was doing all that she does, it would take much more time, (and therefore cost much more).

She welcomes all questions and explains the answers in a language that you can understand. She goes beyond what you need – when she is setting up your computer she knows things that you would miss completely if you tried to set it up yourself.

She helped me find a new computer at a very good price. Lee is worth every penny and even more. I’m so glad that I found her!

Anne B.
Willow Grove

 

Erich is a born teacher with infinite patience and a unique ability to simplify complex problems. I’ve worked with Erich approximately 4-5 years and he is organized, punctual, and very professional.

Bill M. – Resident, Shannondell at Valley Forge

 

So happy we found Computer Help! We run a small business using Mac & Apple products and can always depend on Lee to help us with any computer issues we have. Would highly recommend Computer Help, LLC!

Mary Fisher, Dutch Blitz, Erdenheim

 

My computer was acting up something terrible. Constant messages from companies that I had had no contact with claiming that I had a virus which they would fix for hundreds of dollars, frequent pop-ups of all kinds- even scams, “surveys” claiming to be interested in my last visit to sites that I trusted and from which I had made on- line purchases and more. After being harassed in this way for a few weeks, I felt that I needed someone I could trust to help me.

Over the years, I had taken several computer classes with Lee Berg. I knew that she was a very thorough teacher, very conscientious and very knowledgeable. Fortunately she and her husband, who also teaches computer lessons , now had a computer business. When I called, she asked several questions that would give her some insight. She was not daunted by my complaints but did give an estimate of how long it might take to correct the problems. She came, she saw, she conquered! But just to make sure, she came back a couple of days later to make sure.

Two other aspects of her help must be mentioned.
1. She comes to your place. You don’t have to haul the machine someplace.
2. Her prices are reasonable.

I’m very satisfied.

Ione  Vargus,  Ph.D.
Professor & Dean Emerita
Temple University

 

I have taken several classes with Erich over the past four years and have found him to be an excellent teacher. We have also had Erich come to our apartment to help us with problems we have had with our computer and printer and he has always been able to fix anything that is wrong in a very efficient and thorough manner.

We recently moved to a new location but we still call Erich when we need help. I would recommend Erich and Computer Help to anyone who needs their computer system serviced, or just needs to learn more about how to use it.

Pete M. – Audubon

 

I think Lee and Erich are wonderful! I have attended many of the classes they have taught and must say that they do a great job instructing. They have helped me so much, both through classes and individually, and I now know so much more than I did before. I used to use a different computer service to come in to my home before I lived here, to help me with my computer, and they never helped me as much as Lee and Erich have!

Doris R. – Resident, Shannondell at Valley Forge

 

I have had the good fortune of meeting Lee and having her help in the use of the computer.  Not only has she helped me with the use of the computer, but she has also helped me to get the type of components  I need to maximize my use of the computer.  We residents at Shannondell are extremely fortunate to have her services.

 Fran L. – Resident, Shannondell at Valley Forge

 

 In reference to my instructor, Lee Berg;

She is a genius with the computer.  She is patient with knuckleheads.  She is willing and able to share her knowledge with those whose skulls are as thick as mine.

You get your money’s worth with Lee!

Old, but lovable, TV’s Captain Noah
A.K.A. Carter M.

 

Lee has helped me with numerous projects, including managing spreadsheets, using e-mail and the overall customization of my computer. She always arrives on time and is very efficient. Lee and Erich also installed a new wireless printer and fax machine in my home. I highly recommend their services.

Jim O. – Resident at Meadowood Senior Living

 

Lee has been my instructor at Shannondell for the past seven years in classes from beginners use of computers to advanced classes in digital photography. She has a great deal of patience and never gives anyone the impression that a question posed is stupid thereby prompting more discussion and a better understanding of the subject.

Lee has also helped me in the set up and programming of two new computers, printers and wireless accessories at a very reasonable cost and I would recommend Lee to anyone in need of assistance in this field. We are very fortunate to have Lee and we hope she will continue to assist we knuckle heads at Shannondell.

Ed M. – Resident, Shannondell at Valley Forge

 

I have used Lee Berg’s computer help for over ten years. From installing and setting up computers, printers and, most recently, an iPad, to providing clear one-on-one instruction, Lee has been both extremely knowledgeable and dependable!

Polly D. – Resident at Foulkeways, Gwynedd

 

Lee is an excellent teacher for any age person as she is patient, and expresses herself clearly and at the clients pace to be able to absorb information, as well as being very knowledgeable about electronic equipment which includes the computer, the Kindle and the iPad. Solves equipment problems quickly.

Mary Virginia S. – Resident at Foulkeways, Gwynedd

 

In January, 2014, I called upon Computer Help to assist me in setting up a new computer. In the intervening years, I have called upon their company, especially Lee Berg, to help in the myriad of problems one incurs in the normal use of their computer. She assisted me in establishing new functions to make my computer more safe, more efficient, and easier to use. She documented all her work for me to keep as a guide sheet. She is prompt to respond to calls and appears at the appointed time without fail. I highly recommend her computer savvy and have appreciated the pleasant working relationship we have had in these three years.

Bill Jacobs – Resident at Meadowood Senior Living